Support Worker
We provide compassionate, reliable NDIS support worker services for people with disabilities and mental health needs across Melbourne. We listen to what matters to you and tailor support to your routines, preferences and goals.
What support can include
- help at home with everyday tasks, household routines and personal organisation
- short-term respite for you and the people who care for you
- transport to appointments, including medical and allied health visits
- participation in social, recreational and community activities
- building confidence with tasks in the community, such as shopping or using public transport
- carrying out strategies set by your occupational therapist between appointments
How we work
We communicate clearly, involve you in decisions and provide support in a way that feels safe, respectful and comfortable. Where a support worker is working alongside one of our occupational therapists, the therapist sets the plan and the support worker helps put it into practice, which supports continuity and helps manage costs.
We are based in Ringwood and travel across Melbourne. We coordinate nearby appointments where we can and generally cap travel charges at 30 minutes.
Funding
Support worker services are funded through the NDIS for self-managed and plan-managed participants, or privately. See our funding and fees page, or read about our NDIS occupational therapy services and our allied health assistant service.
Common questions
What is the difference between a support worker and an occupational therapist?
An occupational therapist assesses, sets goals and writes reports. A support worker provides the ongoing practical help that makes daily life work, such as assistance at home, transport and community participation. Many clients use both.
Can a support worker help deliver my OT program?
Yes. Where it suits the plan, a support worker can carry out strategies set by the occupational therapist between appointments. This keeps progress moving and helps manage the overall cost of therapy.
Do you provide respite?
We can provide short-term respite as part of a support worker arrangement. Talk to our administration team about what you need.
Which areas do you cover?
Support worker services are available across Melbourne. We are based in Ringwood and coordinate nearby appointments to keep travel costs down.